Driving the ride

Every ride moves through several states. The button on the ride detail changes based on the current state — always tap the visible one and the app moves you forward.

📷 Screenshot: ride detail in the "On the way" state with Start trip and Notify arrived buttons.

Ride states

StateWhat it meansPrimary action
PlannedRide is assigned to the vehicle, driver hasn't acknowledged.Acknowledge ride
AcknowledgedYou acknowledged; you're on your way to the pickup.On the way
On the wayYou're heading to the passenger.Start trip (after pickup); one-time Notify arrived
Waiting for passengerPassenger hasn't shown up yet; transitions from On the way if the app detects you've arrived.Start trip
In progressPassenger is in the car; you're driving to the destination.Stop trip
CompletedRide is done; visible in history.

Step by step

1. Acknowledge ride

Either from the offer modal (see Ride offer) or manually from the detail if you used Acknowledge later. State becomes Acknowledged.

2. On the way

Tap On the way when you actually leave for the pickup. State becomes On the way and the app starts sharing your location with dispatch (this runs in the background — that's why "Always" location permission matters).

3. Notify arrived (one-time)

When you reach the pickup point, tap Notify arrived. The passenger gets a notification that you're there. The button only shows up once per ride — after you tap, it disappears.

💡 Notify arrived is optional. If you skip it, the ride still works fine — the passenger just doesn't get the notification.

4. Start trip

Once the passenger is in the car, tap Start trip. State becomes In progress and the app starts logging the trip.

5. Stop trip

After the passenger gets out, tap Stop trip. The app shows a confirmation dialog — confirm. State becomes Completed, the ride disappears from the active list, and shows up in history.

⚠️ Don't forget to stop the trip. While it's still active, dispatch sees you as still driving — you won't get a new offer.

Cancelling a ride

In the states Planned, Acknowledged, and On the way there's a Cancel ride button (red, at the bottom). It opens a sheet with a reason field — fill it in and confirm.

⚠️ The cancel reason is saved and visible to dispatch. Use cancellation only when the trip really can't happen (no-show, breakdown, road closed). Frequent cancellations affect your rating.

After In progress cancellation isn't possible — finish the trip or contact dispatch.

Focus view during the trip

If you have focus view active (see Picking a car), all of the above buttons are there too, just larger and with the screen kept awake.