Quick reference
Cheat sheet — when you need to look something up fast during a shift.
Ride states and primary actions
| State | What I tap | What that does |
|---|---|---|
| Planned | Acknowledge ride | Take the ride |
| Acknowledged | On the way | Leave for the passenger |
| On the way | Notify arrived (one-time) | Passenger gets a notification |
| On the way / Waiting | Start trip | Passenger is in, drive to destination |
| In progress | Stop trip | Passenger out, ride done |
| Completed | — | Find it in History |
Cancel (Planned / Acknowledged / On the way) → button at the bottom, enter a reason.
Start of shift
- Cars → tap a vehicle → Pick car.
- (optional) switch to Focus view for a big-button screen.
- Watch the connection banner — blue = Connecting, red = Disconnected.
End of shift
- Finish the last ride.
- Cars → your vehicle → Leave car.
- (optional) Profile → Sign out.
When to call dispatch
- Passenger doesn't arrive 5 min after Notify arrived and isn't picking up.
- App state doesn't match reality (e.g. didn't close after drop-off).
- Banner stays red — Disconnected for over 5 minutes and signal is fine.
Shortcuts
| Action | Where |
|---|---|
| Call passenger | Ride detail → Passenger card → tap number |
| Edit passenger | Ride detail → Passenger card → pencil |
| Swap ride to another vehicle | Ride detail → swap icon |
| Change language / theme | Settings tab |
| App version (for bug reports) | Settings tab → Version |
What the app does for you
- Shares location during a ride (needs Always location permission).
- Keeps the screen awake in focus view.
- Plays the ringtone and vibrates on incoming offers.
What the app doesn't do
- Doesn't navigate — uses your phone's native map app.
- Doesn't release the vehicle on sign-out — you have to leave it manually.
- Doesn't process payments — settlement follows the operator's rules.